FAQ's

FAQ's

1. Do you offer insurance? 

  • Yes, we do and its usually 1% of your total commercial invoice value.

2. Can I get SADC?

  • Yes, for all goods manufactured in South Africa we can provide you with these documents.

3. Do you have clearing agents?

  • Yes, we have a few that we work with and are open to making use of your preferred ones.

4. What are your turnaround times?

  • From date of acceptance of the order to delivery to your destination can be anything from 5 days to 14 days. This is dependent on funds clearing, border constraints and stock issues.

5. How do you operate?

  • We source and procure the items you requested and negotiate the best prices for you. We are a trained team who will offer you the best service. Your goods are also transported to your preferred destination; we offer an aftercare service. We offer clearing and warehousing should the need arise.

6. Do you charge any unforeseen costs?

  • Due to the nature of the business this cannot be avoided, and we endeavour to limit these costs. We have a good relationship with our transports to be lenient with standing times to avoid demurrage.

7. How often do you transport to the various countries?

  • We do daily trips to Zambia, Zimbabwe and Botswana. For other countries this is dependent on requirements of the client, we do not hold back orders to consolidate.